Frequently Asked Questions: Sourcing 4G Smart Home Fire Safety Kit (No WiFi) (WL-4GKT) from Wanlin China Factory
The following questions are most frequently asked by distributors, importers, and system integrators in Munich, Germany when evaluating Wanlin as their China factory supply partner for 4G Smart Home Fire Safety Kit (No WiFi) (WL-4GKT).
Q1: What is the MOQ for the WL-4GKT?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Munich market trial.
Q6: What payment terms do you offer for new partners in Germany?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.
Q10: Can you help with product registration / local certification in Germany?
A: We provide all required documentation (CE / VdS / UKCA) and have experience supporting partners in Germany through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Germany.
Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Munich). The sample cost is fully deductible from your first bulk order.
Q3: What is the lead time for 1,000 pcs of WL-4GKT shipped to Munich?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.
Q5: Can you do private label / OEM branding for the Munich market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in Germany.
Q7: What incoterms do you support for shipment to Munich?
A: EXW, FOB Shanghai/Shenzhen, CIF Munich, DDP Munich. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.
Q9: How do you handle warranty claims for products sold in Germany?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Munich within 48 hours.
Still Have Questions?
Our export team in China responds within 24 hours to all inquiries from Munich, Germany.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-02-05
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com